About Us | Jolect

Turn passive browsing into confident buying. We build intelligent tools for global merchants to elevate communication between consumers and online brands, whether on their own storefronts or global marketplaces.

Our Team

Headquartered in Singapore, the Jolect team is a dedicated studio of builders and problem-solvers. Our core members hail from top global universities, bringing years of deep experience in e-commerce and advanced software development.

We deeply respect the hard work merchants put into their businesses. Because we understand both technology and buyer psychology, we craft powerful, frictionless tools that seamlessly integrate into your sales channels to support your growth.

Our Vision

Commerce is entering an AI-native era.

At Jolect, we envision a future where every part of the commerce journey—from discovery to decision, from storefront interaction to merchant operations—is powered by intelligent systems.

Our mission is to build the AI infrastructure that connects consumers, merchants, and platforms, enabling smarter interactions, better decisions, and more efficient commerce at every level.

By creating a modular AI ecosystem that supports both customer experiences and merchant operations, we aim to redefine how modern commerce is built and run.

At the heart of everything we build is a simple belief:

Joyful selection, happy customers.

Join the Journey

Trusted by thousands of leading brands, we are here to elevate your e-commerce experience. We offer a comprehensive suite of three core products to support your business wherever you sell:

Jolect AI Agent: Proactive shopping assistant for Shopify

InstantQ: Intelligent Q&A module to automate shopper inquiries

ChatPlus AI: Multichannel customer service platform for marketplaces (Shopee, TikTok, and more)

Explore our ecosystem and choose the solution that best fits your business model.